Frequently Asked Questions

❓ Frequently Asked Questions (FAQ)

🛍️ How do you handle orders and delivery?

Once you place an order, it goes directly into production with our professional print partner.

• Order Processing: 1–3 business days

• Production Time: 2–5 business days

• Shipping Time: 4–7 business days

• Tracking: Sent via email once your item ships

🔄 What is your return policy?

Each item is made to order, so we do not accept returns for change of mind.
However, if your order arrives damaged or incorrect, we’ll fix it right away.

📧 Just email us at support@westerncreationsusa.com with your order number and a clear photo of the issue.

🚚 How do I track my order?

Once your order ships, you’ll receive a tracking number by email.
If you haven’t received it after 7 business days, contact us at:
📧 support@westerncreationsusa.com

🧵 What sizes do you offer?

Every product includes a size chart on the product page.
If you're between sizes, we recommend sizing up for comfort.

⛔ Can I cancel or change my order?

Orders can only be canceled or modified within 2 hours of purchase.
Email us right away at support@westerncreationsusa.com if you need to make a change.

🌍 Do you ship internationally?

Not at this time — we currently ship within the U.S. only.